Oracle Hospitality Simphony is the premiere cloud and mobile hospitality management platform, providing enterprise point-of-sale (POS) and back-office functionality to support a wide range of food and beverage operations.
Deliver guest-centric marketing and content using built-in, mobile POS solutions Speed deployment and save on maintenance with cloud technology Manage multiple operation styles within one enterprise Leverage a comprehensive suite of tools for identifying theft and loss prevention, loyalty and gift card, labor, inventory, and table reservations Connect to mobile payment, online and mobile ordering, digital menu boards, and more
Mobile technology opens a world of opportunities. From guest-facing solutions that allow consumer ordering and payment to staff-facing tablets running applications that support personalized guest engagement, mobile solutions are transforming the way you do business. Oracle Hospitality Simphony allows you to take advantage of these opportunities and enables you to lead with future innovations.
Oracle Hospitality Simphony and Oracle MICROS Tablet E-Series work together with superior flexibility and eliminate the need to choose between traditional workstations and mobile. Tablets empower service staff to conduct every action without having to change devices. This convertible solution can be used as a cashier station and can transition to line busting and table side ordering with payment for optimal efficiency. Replace traditional login screens with engaging content, such as daily specials, images, social media, and weather. Provide managers with access to meaningful data and live video surveillance, enabling them to streamline frequent operational tasks and spend more time with guests and out of the office.
Adapts to all types of restaurant operations: table service, quick service, bars, and coffee shops Used by industry and travel operations worldwide: corporate cafeterias and canteens, airports, universities, and train stations Integrates to support food and beverage operations within hotels, resorts and cruise ships Ideal for multiple operations within stadiums, arenas, casinos, and theme parks
Gift and loyalty: Create targeted loyalty programs to engage guests and manage gift cards efficiently Inventory management: Minimize costs by improving visibility of your stock and reducing theft and waste Loss prevention: Protect your business by identifying and reducing employee theft and finding new training opportunities Labor management: Improve staff efficiency through forecasted staffing requirements, mobile employee self-service, and real-time notifications
Oracle Hospitality Simphony is the ideal POS solution for hotels seeking to maximize food and beverage revenues and efficiency. Simphony interacts seamlessly with Oracle Hospitality OPERA Property Management to provides a complete hotel technology solution.
Easily complement Oracle Hospitality Simphony with loss prevention, inventory management, and gift and loyalty, labor, table reservations, and reporting capabilities Take advantage of purpose-built hardware engineered for the hospitality industry Bring mobile technology to the heart of your business with front-and back-office applications that work seamlessly across devices Connect with leading Oracle partners to adapt your solution to your business and remain at the forefront of innovation
Maximize revenues by supporting multiple concepts within a single enterprise—table service, quick-service, take-out, retail Support strategic expansion by adapting to multiple brands and franchisee relationships with different concepts Minimize IT complexity by having one central system for all operations Maximize strategic insight with a single real-time reporting platform across all brands and concepts
Reduce the cost and complexity of your IT infrastructure with cloud systems Ensure high performance with scalability that allows you to grow your business without capital expenditure Remain current with the latest innovations and feature developments Enjoy peace of mind from knowing business operations are not at risk due to internet disruptions
Access real-time financial results from anywhere in the world Execute promotions and see their impact on the financial results Compare financial results between locations, against budget, or history Use the consolidated product movement data to negotiate better purchasing deals with suppliers
Run your POS applications seamlessly across fixed POS and mobile devices Engage guests with staff-facing applications and customer-facing apps that enhance the guest experience from start to finish Access reporting from a smartphone or tablet to track business performance anywhere
Enforce brand, menu, and employee management standards globally and allow for localization when appropriate Ensure menu and pricing consistency globally, within a country, a region, or a single location Expand your business through franchising while maintaining brand consistency Ensure that staff are trained quickly to deliver a consistently excellent experience both at front of house and in the kitchen